Our Privacy Policy

Effective Date: 20th Dec 2023

Welcome to Workflow, this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. We are committed to ensuring the confidentiality, integrity, and security of your information.

Privacy Policy for Workflow

Welcome to Workflow. Our Privacy Policy outlines how we handle and protect your personal information, ensuring transparency, security, and compliance with data protection laws. WorkForce Africa LIMITED (and where applicable its subsidiaries or holding companies or successors in title) (“we” or “us” or “our”) recognises the provisions of the laws on data protection. We acknowledge the importance of confidentiality and privilege duty owed to our clients' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you enjoy our services. We are limited to use your personal information to offer you our products and services. We invite you to read this policy carefully. If you use our website on behalf of others, you are responsible for ensuring that the others are aware of the content of this Privacy Policy and are in agreement with you supplying their personal data to use to enjoy our services. We will take all reasonable steps necessary to ensure your data is treated securely and in accordance with this privacy policy.

1. Collection of Personal Information

We collect various types of personal information, including but not limited to:

Contact Information: Name, address, email, phone number.
Identification Data: National ID, passport details.
Employment Details: Work history, job title, salary information..
Financial Information: Bank account details for salary payments.
Other Relevant Information: Emergency contacts, medical conditions (if disclosed), etc.

2. Use of Personal Information

We use your personal information for the following purposes:

Employment: Fulfillment of contracts, payroll processing, and managing work-related details.
Communication: Maintaining our relationship with you, including responding to inquiries.
Business Operations: Managing our business efficiently, including financial planning and auditing.
Product and Service Improvement: Enhancing our offerings and tailoring services to meet your needs.
Legal Compliance: Complying with applicable laws, regulations, and reporting obligations.

3. Sharing of Personal Information

We may share your personal information with third parties, including:

Service Providers: Those assisting in managing our IT systems, customer service, and other operational functions
Government Authorities: As required by law for compliance with legal obligations.
Business Partners: Collaborating entities and service providers integral to our operations.

4. Data Security Measures

We have implemented technical and organizational measures to safeguard your personal information:

Secure Infrastructure: Hosting data in secure facilities with robust backup and encryption measures.
Access Controls: Managing access through role-based controls and identity verification.
Contact Information: Name, address, email, phone number.
Security Monitoring: Continuous monitoring of servers and systems for security threats.
Personnel Security: Training employees on data protection and ensuring strict security protocols.

5. Your Rights

As an individual, you have the right to:

Access your personal information
Rectify inaccurate information
Restrict processing in certain circumstances.
Lodge a complaint with the relevant data protection authority.

6. Data Retention

We retain your personal information for as long as necessary for the purposes outlined in this policy or as required by law. We follow secure data disposal practices.

7. Contact Us

For any queries, complaints, or to exercise your rights, please contact us at [Contact Email].

8. Updates to Privacy Policy

This Privacy Policy is subject to updates. Please check for changes periodically. Substantial changes will be communicated prominently.